As part of our commitment to offer you the best possible service, we make the following commitments:

1. Any information you send to us will be kept strictly confidential. We are registered under the Data Protection Act 1998. We will not send you any information without your consent. Your personal information will not be shared with any third party.

2. Once you contact us, we promise we will acknowledge your e-mail and tell you how long it will take us to respond to your enquiry. We will also tell you what the cost of our work will be.

3. Once we have completed the work for you, we will e-mail you and request a payment.

4. When we request a payment, you will be sent an electronic invoice and you will be given a link to the secure Paypal website to make your payment. All payments will be processed by Paypal and we will not receive your personal card details.

5. Once we have received your payment, we will send you the documents and any other work we have done for you.

6. If you are not happy with the work we have done for you, or have any other comments, please come back to us at advice4ll@tiscali.co.uk If you have any other comments, please do not hesitate to contact us.

7. The information provided on this website is only intended to provide general information and its contents are not a definitive statement of the law. Advice4landlords.co.uk does not accept any responsibility for any errors or omissions contained therein.

8. As the recipient of any documents we send to you, it is your responsibility to check that the personal information in the documents is correct. If any errors are noted, please contact us immediately and we will rectify any mistakes free of charge.

9. We are only able to assist you if your property is located in England or Wales.